Your privacy matters to ph366. This Policy explains exactly what personal data we collect from Filipino players, why we collect it, how it is used and protected, and the rights you hold over your own information.
These highlights summarise how ph366 handles your data. They are not a substitute for the full policy — please read all sections below.
ph366 collects registration data (name, date of birth, email), identity verification documents for KYC, financial transaction records, device and session logs, and gameplay history — all for the specific purposes outlined in this Policy.
ph366 uses your data to operate your Account, process GCash and bank transactions, fulfil KYC compliance obligations, deliver customer support, and maintain responsible gaming safeguards. No data is collected without a clear, lawful purpose.
ph366 shares data only with regulated payment processors, licensed game providers, identity verification services, and compliance partners strictly necessary for platform operations. ph366 does not sell your personal data to any third party.
ph366 applies 256-bit SSL encryption to all data transmissions, stores sensitive data in encrypted form, restricts internal access to personal data on a strict need-to-know basis, and undergoes regular security assessments.
As a ph366 player and Philippine data subject under the Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, delete, and object to the processing of your personal data held by ph366.
ph366 uses essential session cookies for Account functionality, analytics cookies to improve platform performance, and preference cookies to remember your settings. Marketing cookies are used only with your explicit consent, which you may withdraw at any time.
ph366 operates the online gaming platform accessible at ph366.biz and is committed to protecting the personal data and privacy of all registered players and visitors. This Privacy Policy ("Policy") sets out the basis on which ph366 collects, processes, stores, discloses, and otherwise handles personal data provided by you or collected in connection with your use of the ph366 platform.
This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, which govern the processing of personal information in the Philippines. As a Filipino-first platform, ph366 treats compliance with Philippine data protection law as a baseline minimum, not merely a compliance exercise.
By registering for a ph366 Account, accessing the ph366 platform, or otherwise providing your personal data to ph366, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree to this Policy, please discontinue your use of the ph366 platform and contact Support to request Account closure.
For the purposes of this Policy and applicable Philippine data protection law, the data controller responsible for your personal data is:
ph366 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the Data Privacy Act of 2012. To contact the ph366 DPO, email [email protected] with the subject line "Data Protection Officer Enquiry."
ph366 collects the following categories of personal data from players and platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Required for registration |
| Contact Data | Email address, mobile number, residential address | Required for registration |
| Verification Documents | Government-issued ID (Philippine National ID, passport, driver's licence), proof of address | Required for KYC withdrawal verification |
| Financial Data | GCash number, Maya account, bank account details, deposit and withdrawal records, transaction history | Required for transactions |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, login location | Collected automatically |
| Usage Data | Games played, bets placed, session duration, bonus usage, navigation behaviour | Collected automatically |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact Support |
| Marketing Preferences | Promotional opt-in/opt-out records, preferred communication channels | Optional |
ph366 does not intentionally collect sensitive personal information as defined under the Data Privacy Act of 2012 (such as health information, religious beliefs, or political opinions) except where strictly required by law or regulatory obligation.
ph366 collects personal data through the following methods:
ph366 processes your personal data only where a clear legal basis exists. The following table sets out each processing purpose and the corresponding legal basis under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC) and anti-money laundering compliance | Legal obligation (PAGCOR regulations, AMLC requirements) |
| Responsible gaming monitoring and enforcement | Legal obligation and legitimate interests (player protection) |
| Fraud detection and prevention | Legitimate interests (protecting ph366 and players) |
| Customer support and dispute resolution | Performance of contract and legitimate interests |
| Platform security and abuse prevention | Legitimate interests |
| Service improvement and analytics | Legitimate interests |
| Sending promotional communications | Consent (which you may withdraw at any time) |
| Personalisation of gaming experience | Consent or legitimate interests |
ph366 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. ph366 may share your personal data with carefully selected third parties strictly for the purposes of operating the ph366 platform, as follows:
All third-party service providers with whom ph366 shares personal data are subject to binding contractual obligations requiring them to maintain appropriate security standards and process data only as directed by ph366 and for the specified purpose.
Some of ph366's third-party service providers — particularly game content providers and certain cloud infrastructure partners — are located outside the Philippines. Where ph366 transfers your personal data outside the Philippines, ph366 ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission (NPC), including:
You may request details of the specific safeguards in place for any international data transfer by contacting ph366's Data Protection Officer at [email protected].
ph366 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. The following retention periods apply:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account registration and identity data | Duration of Account + 5 years after closure | Regulatory and legal compliance |
| Financial transaction records | 5 years from transaction date | AMLC and tax compliance requirements |
| KYC verification documents | Duration of Account + 5 years | PAGCOR and AMLC requirements |
| Customer support communications | 2 years from last interaction | Dispute resolution |
| Technical and usage logs | 13 months | Security and fraud detection |
| Marketing preference records | Until consent withdrawn + 1 year | Consent management |
When data is no longer required, ph366 securely destroys or anonymises it in accordance with industry-standard secure deletion practices.
ph366 implements a comprehensive programme of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
ph366 uses cookies and similar tracking technologies on the ph366 platform. A cookie is a small text file placed on your device by a website to remember information about your session. ph366 uses the following categories of cookies:
You can control and delete cookies through your browser settings. Disabling certain categories of cookies may affect the functionality of the ph366 platform. Strictly Necessary Cookies are required for the platform to operate and cannot be disabled by ph366 on your behalf.
As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ph366:
Request a copy of the personal data ph366 holds about you, and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your ph366 Account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to processing of your personal data based on legitimate interests, including processing for marketing purposes.
Request that ph366 suspends processing of your personal data while a correction or objection request is being reviewed.
Receive a structured copy of your personal data in a machine-readable format where technically feasible.
Withdraw consent for any processing activity that relies on your consent as its legal basis, at any time and without penalty.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph366 has not handled your data lawfully.
To exercise any of the above rights, contact ph366's Data Protection Officer at [email protected] with the subject line "Data Rights Request." ph366 will respond to all valid requests within 30 days. Where a request is complex or ph366 receives multiple requests, this period may be extended by a further 60 days with prior written notice to you.
ph366 is strictly an adult gaming platform and does not knowingly collect personal data from individuals under 21 years of age, which is the minimum legal age for online gaming participation in the Philippines as regulated by PAGCOR.
If ph366 becomes aware that it has inadvertently collected personal data from an individual under the age of 21 without appropriate age verification, ph366 will immediately close the relevant Account, return any deposited funds in accordance with applicable regulations, and securely delete all personal data associated with the Account.
If you are a parent or guardian and believe that your child under the age of 21 may have accessed the ph366 platform, please contact ph366 Support immediately at [email protected]. ph366 strongly recommends the use of parental control software on devices shared with or accessible to minors.
ph366 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, special events, and VIP offers where you have opted in to receiving marketing communications during registration or subsequently through your Account settings.
You have the right to opt out of all marketing communications from ph366 at any time through any of the following methods:
Opting out of marketing communications will not affect the receipt of service-related communications from ph366, such as transaction confirmations, Account security alerts, KYC request notices, or important policy updates, which are sent on the basis of your Account relationship with ph366 rather than your marketing consent.
ph366 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, ph366's data processing practices, or platform features. The following procedure applies to material changes:
ph366 recommends reviewing this Privacy Policy periodically to stay informed of how your data is being protected and used.
For any questions, concerns, or requests related to this Privacy Policy or ph366's handling of your personal data, please contact ph366's Data Protection Officer through any of the following channels:
If you are not satisfied with ph366's response to your data protection enquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available on the NPC's official website.
ph366 protects every Filipino player's personal data with 256-bit SSL, strict KYC controls, and full compliance with the Data Privacy Act of 2012. Log in and play with confidence. 21+ only.